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Terms & Conditions

At KS Remedial Massage Services it is important to me that you are completely satisfied and have a happy experience when purchasing from my online store. Every effort is taken into consideration to ensure your items are packed safely for secure delivery.

KS Remedial Massage Services can accept no responsibility for lost items. If your soy candle arrives damaged, you will need to notify me by phone or email within 24 hours of receipt of your item. A photo of the damaged packaging and item will be required for a full refund of the product, excluding postage.

It is KS Remedial Massage Services total responsibility to ensure all products are accurately described to enable you to make the best possible decision on purchasing through my web site.

KS Remedial Massage Services will not be responsible for misuse of candles. It is the customer’s responsibility to read safety and burning instructions before use.

No refunds or credits will be issued if you change your mind or don’t like the scent.


Gift Certificates

Gift certificates are Non-Transferable and not redeemable for cash and must be used before the expiry date; otherwise gift certificates may be void.



At KS Remedial Massage Services your privacy and confidentially is important to me. To ensure this, your personal details will not be shared with any organizations. Your details are only kept on file for email confirmations and shipping.